Regulation 10 Provision of information to patients

A Health Board must provide patients with clear and accurate information about how waiting time is calculated, and in particular a Health Board must inform patients of the consequences if they—

(a)

are indefinitely unavailable for the agreed treatment;

(b)

are unavailable for the agreed treatment for a known period;

(c)

make a decision in accordance with regulation 4(2)(d);

(d)

do not attend an agreed appointment for the agreed treatment (both where they have given reasonable notice to the Health Board, and where they have not);

(e)

refuse two or more offers of an appointment for the agreed treatment;

(f)

request to be treated in a different Health Board area in accordance with regulation 9.