# The Payment Accounts Regulations 2015, Paragraph 7: Financial loss for consumers


(1) Subject to sub-paragraph (2), where a consumer suffers any financial loss as a direct result of the non-compliance of a payment service provider with any requirement provided for in paragraphs 3 to 5, the payment service provider must reimburse the full extent of the loss without delay.
(2) The duty to reimburse provided for in sub-paragraph (1) does not apply in the case of unavoidable losses arising as a result of—
(a) abnormal and unforeseeable circumstances beyond the control of the payment service provider; or
(b) the payment service provider’s compliance with any statutory obligation.

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Source: https://www.legislation.gov.uk/ukdsi/2015/9780111140697/schedule/3/paragraph/7 (the official version)
Page: https://openlegislation.uk/draft-payment-accounts-regulations-2015/schedule-3/paragraph-7
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.