{
  "url": "https://openlegislation.uk/draft-private-landlord-redress-schemes-approval-and-designation-regulations-2026/schedule/paragraph-18",
  "json_url": "https://openlegislation.uk/draft-private-landlord-redress-schemes-approval-and-designation-regulations-2026/schedule/paragraph-18.json",
  "legislation": "ukdsi/2026/9780348282801",
  "legislation_title": "The Private Landlord Redress Schemes (Approval and Designation) Regulations 2026",
  "legislation_url": "https://openlegislation.uk/draft-private-landlord-redress-schemes-approval-and-designation-regulations-2026",
  "path": "schedule/paragraph/18",
  "kind": "paragraph",
  "number": "18",
  "heading": "Conditions relating to access to the scheme by post or telephone",
  "text": "The scheme must provide that, where necessary in order to access the service—\n(a) a tenant may—\n(i) submit a complaint and other documents relating to the scheme, and\n(ii) receive documents relating to the scheme from the scheme administrator,\nby post;\n(b) a residential landlord may apply to become a member of the scheme by post or by telephone;\n(c) a scheme member may—\n(i) submit documents relating to the scheme, and\n(ii) receive documents relating to the scheme from the scheme administrator,\nby post;\n(d) a tenant or a scheme member may submit a complaint about the operation of the scheme by post or by telephone.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukdsi/2026/9780348282801/schedule/paragraph/18",
    "retrieved_at": "2026-10-30T14:37:29.820565+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}