# The Private Landlord Redress Schemes (Approval and Designation) Regulations 2026, Paragraph 4: Conditions relating to redress


The scheme must provide that—
(a) the individual determining a complaint may, in circumstances specified in the scheme, make an order requiring a scheme member to provide redress (“redress order”) of the following types to the complainant—
(i) providing an apology or explanation;
(ii) paying compensation of no more than £25,000;
(iii) taking such other actions in the interests of the complainant as the person determining the complaint may specify;
(b) where it would be practicable for the scheme member to provide evidence of their having provided the redress required by a redress order, the order may require the member to do so;
(c) a redress order must specify the period within which the scheme member concerned must comply with the requirements of the order;
(d) in determining the period mentioned in sub-paragraph (c), the circumstances of the particular case must be taken into account.

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Source: https://www.legislation.gov.uk/ukdsi/2026/9780348282801/schedule/paragraph/4 (the official version)
Page: https://openlegislation.uk/draft-private-landlord-redress-schemes-approval-and-designation-regulations-2026/schedule/paragraph-4
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.