Paragraph 2 Information on how to report security issues
A manufacturer is to be treated as complying with the security requirement at paragraph 2 of Schedule 1 where the condition in sub-paragraph (2) is met.
The condition is that the manufacturer complies with—
provision 5.2-1 of ETSI EN 303 645; or
subject to sub-paragraphs (3) and (4), the following paragraphs of ISO/IEC 29147—
paragraph 6.2.2;
paragraph 6.2.5; and
paragraph 6.5
as if the provision of ETSI EN 303 645 or the paragraphs of ISO/IEC29147 apply to the categories of hardware and software specified in paragraph 2(1) of Schedule 1.
A manufacturer is required to publish information as to—
how a person may access the mechanism for the manufacturer to receive reports described in paragraph 6.2.2 of ISO/IEC 29147;
when a person making a vulnerability report will receive an acknowledgement of receipt of a report described in paragraph 6.2.5 of ISO/IEC 29147; and
when a person making a vulnerability report will receive ongoing communication as described in paragraph 6.5 of ISO/IEC 29147
The information at sub-paragraph (3) must be accessible, clear and transparent, and must be made available to a person (“P”)—
without prior request for such information being made;
in English;
free of charge; and
without requesting the provision of P’s personal information.