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Regulation 10 Information about dispute resolution

Original text. Later amendments are not shown.

The provider of a service who is subject to a code of conduct, or is a member of a trade association or professional body, which provides for recourse to a non-judicial dispute resolution procedure must—

(a)

inform a recipient of the service of that fact, and

(b)

mention it in any information document in which the provider gives a detailed description of the service,

specifying how to access detailed information about that procedure.