# The Provision of Services Regulations 2009, Regulation 37: Information to be provided to providers and recipients on request


(1) The competent authority for a service activity must, on the request of a provider or recipient of the service, provide that person with information on the way in which the requirements referred to in regulation 36(1)(a) are generally interpreted and applied.
(2) The information provided under paragraph (1) must be—
(a) clear and unambiguous, and
(b) provided by electronic means.
(3) A competent authority must respond to a request under paragraph (1) as quickly as possible.
(4) Where a competent authority is requested to provide information referred to in paragraph (1) but the request is not one which it is required to respond to under this regulation, the competent authority must inform the person making the request as quickly as possible.
(5) This regulation does not require the provision of legal advice in individual cases.

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Source: https://www.legislation.gov.uk/ukdsi/2009/9780111486276/regulation/37 (the official version)
Page: https://openlegislation.uk/draft-provision-of-services-regulations-2009/regulation-37
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.