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Article 16 Complaints

Original text. Later amendments are not shown.

(1)

A person who wishes to make a complaint relating to an accredited person or manner of assessing or minimising risk shall do so in writing to the Authority.

(2)

Subject to paragraph (3), the accreditation committee shall determine what action, if any, to take in response to the complaint.

(3)

If the accreditation committee is satisfied that a complaint is frivolous or vexatious then it shall not consider it further.

(4)

The accreditation committee shall notify the complainer, and may notify any other person, of its decision and the reasons for it and shall do so within 2 weeks of taking the decision.