Article 5 Duties of licensed operators, etc.
A licensed operator shall secure that any taxi for or in respect of which he operates a taxi service is a licensed taxi driven by a person holding a taxi driver’s licence.
Subject to such exceptions as may be prescribed, a taxi booking shall only be accepted at an operating centre specified in the operator’s licence.
A licensed operator shall—
display a copy of his licence at any operating centre specified in his licence to which any member of the public has access;
keep such records as may be prescribed of the prescribed particulars of his operation of a taxi service (including, without prejudice to the generality of the foregoing, such particulars as may be prescribed relating to taxis for or in respect of which he operates a taxi service, affiliated drivers, taxi bookings and any other provision made of taxis to stand or ply for hire or reward or to carry passengers for hire or reward together with records of the particulars notified to him by virtue of paragraph (8));
keep such records as may be prescribed of particulars of any complaints made;
keep copies of any licences required under this Order and any certificates of insurance required;
keep such other records or information as may be prescribed;
at the request of a constable or authorised officer—
produce for inspection any documents or records required by this Article to be kept;
provide such copies as may be requested of such documents or records;
submit such documents or records to the Department.
Any documents or records required to be kept in accordance with sub-paragraphs (b) to (e) of paragraph (3) shall be kept at each operating centre which is specified in the licence of the licensed operator as an operating centre at which records are to be kept.
A person who knowingly or recklessly keeps, makes or causes to be kept or made, records required to be kept in accordance with paragraph (3)(b) which are false or misleading in any material particular, is guilty of an offence and liable on summary conviction to a fine not exceeding level 3 on the standard scale.
If a licensed operator ceases to use an operating centre specified in his licence he shall preserve any record he was required by this Article to keep there for such period as may be prescribed.
Subject to such exceptions as may be prescribed, a person shall not be an affiliated driver of more than one licensed operator at any one time.
An affiliated driver of a licensed operator shall notify that operator of the prescribed particulars of—
any taxi bookings he carries out; and
any other provision he makes of a taxi to stand or ply for hire or reward or to carry passengers for hire or reward,
as soon as reasonably practicable after doing so.
A licensed operator shall deal with any complaints made to him concerning his operation of a taxi service in such manner as may be prescribed.
A licensed operator who contravenes paragraph (1) is guilty of an offence and liable on summary conviction to a fine not exceeding level 5 on the standard scale.
A person who contravenes any other provision of this Article or of regulations made under this Article is guilty of an offence and liable on summary conviction to a fine not exceeding level 3 on the standard scale.
It is a defence in proceedings for an offence under this Article for a person to show that he exercised all due diligence to avoid committing such an offence.