Regulation 37 Duty to produce an information leaflet
(1)
Before a tenancy deposit scheme comes into force, the scheme administrator must have available an information leaflet detailing:—
(a)
how the scheme operates;
(b)
the terms and conditions relating to participation in the scheme;
(c)
the procedures governing the payment, holding and repayment of tenancy deposits in accordance with these Regulations; and
(d)
the dispute resolution mechanism.
(2)
Where a scheme administrator furnishes an information leaflet to a landlord under regulation 13, that landlord shall furnish a copy of the leaflet to the tenant within 28 days of receipt of the deposit as specified in Regulation 12.