Regulation 39 Information about dispute resolution
The scheme administrator must collect and maintain information about disputes referred to the dispute resolution mechanism, in particular—
(a)
the name and contact details of both the tenant and the landlord;
(b)
the amount of the tenancy deposit required in respect of that tenancy;
(c)
the disputed amount of the tenancy deposit;
(d)
the nature of the dispute;
(e)
the outcome of the referral to the dispute resolution mechanism, including details of any review of the adjudicator’s decision; and
(f)
the cost to the scheme administrator of the referral.