| Payments to organisations which refer to electricity or gas suppliers, or facilitate the referral of, E&W domestic customers who— - (a)
are in fuel poverty or in a fuel poverty risk group, and - (b)
are, or may be, eligible for a benefit under the Scheme or any other assistance from the supplier.
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| Providing, or funding the provision by other persons of— - (a)
benefit entitlement checks for persons who are resident in England and Wales, or - (b)
benefit entitlement checks for persons who are resident in England and Wales and assistance to those persons in claiming benefits.
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| Providing to E&W domestic customers, or funding the provision by other persons to E&W domestic customers of— - (a)
energy efficiency measures, - (b)
thermal efficiency measures, - (c)
energy efficient appliances, or - (d)
| A supplier may not count costs arising from the installation of a boiler or central heating system unless— - (a)
the boiler or central heating system— - (i)
is fuelled wholly by mains gas, - (ii)
generates heat wholly or mainly by means of a source of energy or technology mentioned in section 100(4) of the Energy Act 2008f1, or - (iii)
generates heat only by means of combustion of mains gas and a source of energy or technology mentioned in that section of that Act,
- (b)
where the boiler or central heating system that is installed (“N”) is fuelled wholly or partly by mains gas— - (i)
N replaces an existing boiler or central heating system which is fuelled (whether wholly or not) by mains gas, and - (ii)
at least one person living in the domestic premises where N is installed— - (aa)
- (bb)
is under compulsory school age, or - (cc)
has significant health problems or a disability which may be exacerbated by the cold, makes the person vulnerable to cold-related illness or means that the person spends the majority of their time in the premises, and
- (c)
the installation meets the requirements of Part 2 of this Schedule.
A supplier may not count costs arising from the carrying out of repairs to a boiler or central heating system unless the repairs meet the requirements of Part 2 of this Schedule. |
| Providing, or funding the provision by other persons of, energy advice to E&W domestic customers. | |
| Training persons, or funding the training of persons, to provide energy advice to E&W domestic customers. | A supplier may not count costs of training its own employees or contractors, or the employees or contractors of a company in the same group of companies as the supplier. |
| Providing assistance, or funding the provision by other persons of assistance, to reduce debts for electricity or gas supply to domestic premises, where such assistance is provided as part of a package of measures aimed at providing E&W domestic customers with long-term relief from fuel poverty. | A supplier may not count— - (a)
costs arising from a billing error by the supplier, or - (b)
the part of any costs of debt write-off in relation to an E&W domestic customer that exceeds £2,000 in a scheme year.
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| Making, or funding the making by other persons of, payments to eligible occupiers of mobile homes in England and Wales. | |
| Making, or funding the making by other persons of, payments towards the gas or electricity bills of E&W domestic customers who— - (a)
are living in domestic premises which are non-gas fuelled, - (b)
have significant health problems or a disability, - (c)
are living in domestic premises with a person who has significant health problems or a disability, - (d)
are living in a community where residents are wholly or mainly in fuel poverty, or in a fuel poverty risk group, or - (e)
are supplied with gas or electricity through a pre-payment meter.
| A supplier may not count— - (a)
the part of any payment in relation to an E&W domestic customer that exceeds £150 in a scheme year, or - (b)
payments in relation to charges incurred by an E&W domestic customer before the date on which the payment was made.
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