{
  "url": "https://openlegislation.uk/draft-warm-home-discount-regulations-2011/regulation-20",
  "json_url": "https://openlegislation.uk/draft-warm-home-discount-regulations-2011/regulation-20.json",
  "legislation": "ukdsi/2011/9780111507650",
  "legislation_title": "The Warm Home Discount Regulations 2011",
  "legislation_url": "https://openlegislation.uk/draft-warm-home-discount-regulations-2011",
  "path": "regulation/20",
  "kind": "regulation",
  "number": "20",
  "heading": "Provision of rebate to broader group customers",
  "text": "(1) Where a compulsory scheme electricity supplier provides the prescribed rebate to a domestic customer, that rebate is only to be treated as being provided under this Chapter if—\n(a) the supplier has notified eligibility criteria and verification measures to the Authority;\n(b) either—\n(i) the rebate is provided after the Authority has approved the eligibility criteria and verification measures; or\n(ii) in scheme year 1, the rebate is provided before the Authority has decided whether to approve the eligibility criteria and verification measures, and the Authority subsequently approves them;\n(c) the supplier applies its verification measures; and\n(d) it appears to the supplier that the customer meets its eligibility criteria.\n(2) A compulsory scheme electricity supplier must provide the prescribed rebate to a broader group customer by—\n(a) crediting to the customer’s electricity account an amount as a result of which the amount (including Value Added Tax) charged to the customer is reduced by the amount of the prescribed rebate;\n(b) tendering payment of the amount of the prescribed rebate to the customer; or\n(c) providing a customer who pre-pays for electricity with credit in the amount of the prescribed rebate against the cost (including Value Added Tax) of future electricity use.\n(3) The date on which a compulsory scheme electricity supplier provides the prescribed rebate to a customer is the date on which the supplier complies with paragraph (2).\n(4) Where a compulsory scheme electricity supplier provides the prescribed rebate to a domestic customer under this Chapter, it must—\n(a) specify on the customer’s bill; or\n(b) otherwise notify the customer in writing,\nthat the customer has been given a rebate under the Warm Home Discount scheme.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukdsi/2011/9780111507650/regulation/20",
    "retrieved_at": "2026-10-30T14:53:52.487034+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}