Payments to organisations which refer to electricity or gas suppliers, or facilitate the referral of, Scotland domestic customers who— - (a)
are in fuel poverty or in a fuel poverty risk group; and - (b)
are, or may be, eligible for a benefit under the Scheme or any other assistance from the supplier.
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Providing, or funding the provision by other persons of— - (a)
benefit entitlement checks for persons who are resident in Scotland; or - (b)
benefit entitlement checks for persons who are resident in Scotland and assistance to those persons in claiming benefits.
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Providing to Scotland domestic customers, or funding the provision by other persons to Scotland domestic customers, of— - (a)
energy efficiency measures; - (b)
thermal efficiency measures; - (c)
energy efficient appliances; or - (d)
| A supplier may not count costs arising from the installation of a boiler or central heating system unless— - (a)
the boiler or central heating system— - (i)
is fuelled wholly by mains gas; - (ii)
generates heat wholly or mainly by means of a source of energy or technology mentioned in section 100(4) of the Energy Act 2008f1; or - (iii)
generates heat only by means of combustion of mains gas and a source of energy or technology mentioned in that section of that Act,
- (b)
where the boiler or central heating system that is installed (“N”) is fuelled wholly or partly by mains gas— - (i)
N replaces an existing boiler or central heating system which is fuelled (whether wholly or not) by mains gas; and - (ii)
at least one person living in the domestic premises where N is installed— - (aa)
- (bb)
is under compulsory school age; or - (cc)
has significant health problems or a disability which may be exacerbated by the cold, makes the person vulnerable to cold-related illness or means that the person spends the majority of their time in the premises; and
- (c)
the installation meets the requirements of Part 2.
A supplier may not count costs arising from the carrying out of repairs to a boiler or central heating system unless the repairs meet the requirements of Part 2. |
| Providing, or funding the provision by other persons of, energy advice to Scotland domestic customers. | |
| Training persons, or funding the training of persons, to provide energy advice to Scotland domestic customers. | A supplier may not count costs of training its own employees or contractors, or the employees or contractors of a company in the same group of companies as the supplier. |
| Providing assistance, or funding the provision by other persons of assistance, to reduce debts for electricity or gas supply to domestic premises, where such assistance is provided as part of a package of measures aimed at providing Scotland domestic customers with long-term relief from fuel poverty. | A supplier may not count— - (a)
costs arising from a billing error by the supplier; or - (b)
the part of any costs of debt write-off in relation to a Scotland domestic customer that exceeds £2,000 in a scheme year.
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| Making, or funding the making by other persons of, payments to eligible occupiers of mobile homes in Scotland. | |
Making, or funding the making by other persons of, payments towards the gas or electricity bills of Scotland domestic customers who— - (a)
are living in domestic premises which are non-gas fuelled; - (b)
have significant health problems or a disability; - (c)
are living in domestic premises with a person who has significant health problems or a disability; - (d)
are living in a community where residents are wholly or mainly in fuel poverty, or in a fuel poverty risk group; - (e)
are supplied with gas or electricity through a pre-payment meter; or - (f)
are persons described in Part 1 of Schedule 2.
| A supplier may not count— - (a)
the part of any payment in relation to a Scotland domestic customer that exceeds £150 in a scheme year; or - (b)
payments in relation to charges incurred by a Scotland domestic customer before the date on which the payment was made.
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