# The Welfare of Racing Greyhounds Regulations 2010, Paragraph 9: Access to information


(1) The database operator must use their best endeavours to ensure that they—
(a) answer all telephone calls received in normal working hours on all working days;
(b) provide the information in paragraph 7 free of charge to authorised third parties during all normal working hours where requested; and
(c) where the database operator charges for responding to a telephone call, charge a reasonable rate for the call.
(2) For the purposes of sub-paragraph (1)(a) and (b) “normal working hours” means the hours between 9am and 5pm.
(3) For the purposes of sub-paragraph (1)(b), “authorised third parties” means—
(a) any constable;
(b) any representative of the Secretary of State; or
(c) any representative of the local authority.

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Source: https://www.legislation.gov.uk/ukdsi/2010/9780111490914/schedule/paragraph/9 (the official version)
Page: https://openlegislation.uk/draft-welfare-of-racing-greyhounds-regulations-2010/schedule/paragraph-9
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.