# The Education (Investigation of Parents’ Complaints) (England) Regulations 2007, Regulation 5: Qualifying complaints


For the purposes of section 11A(2)(c) of the 2005 Act, a person making a complaint satisfies the prescribed condition if, before making the complaint, that person has followed any complaints procedure :
(a) where the school falls within paragraph (a), (b) or (c) of section 5(2) of the 2005 Act, established by the governing body of the relevant school pursuant to section 29(1)(a) of the 2002 Act; or
(b) where the school falls within paragraph (d), (e), (f) or (g) of section 5(2) of the 2005 Act, established in relation to the school.

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Source: https://www.legislation.gov.uk/uksi/2007/1089/regulation/5 (the official version)
Page: https://openlegislation.uk/education-investigation-of-parents-complaints-england-regulations-2007/regulation-5
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.