# Electricity Act 1989, Section 42AA: Publication of statistical information about standards of performance.

Extent: E+W+S

(1) It shall be the duty of both Citizens Advice and Citizens Advice Scotland to secure the publication, in such form and manner and with such frequency as the particular body thinks appropriate, of such statistical information as the particular body considers appropriate relating to—
(a) the levels of performance achieved by ... electricity suppliers and electricity distributors in respect of—
(i) standards of performance prescribed or determined under sections 39, 39A, 40 and 40A; and
(ii) carbon emissions reduction obligations imposed by order under section 41A; and
(iii) home-heating cost reduction obligations imposed by order under section 41B; and
(b) complaints made by consumers about any matter relating to the activities of such ... suppliers or distributors and the handling of such complaints.
(1A) Citizens Advice and Citizens Advice Scotland may comply with the duty in subsection (1) by publishing information jointly or by securing that information is published on behalf of both of them.
(2) In subsection (1)(b) “complaints” includes complaints made directly to ... electricity suppliers and electricity distributors (or anyone carrying on activities on their behalf) and complaints to the Authority , Citizens Advice or Citizens Advice Scotland.

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Source: https://www.legislation.gov.uk/ukpga/1989/29/section/42AA (the official version)
Page: https://openlegislation.uk/electricity-act-1989/section-42AA
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.