# The Electricity and Gas (Standards of Performance) (Suppliers) (Amendment) Regulations 2020, Regulation 6: Amendment of the Principal Regulations


After regulation 6C (Resolution of erroneous transfers) of the Principal Regulations insert—
“Provision of a final bill
6CA. (1) This regulation applies where a supplier no longer has responsibility for the supply of electricity or gas to the customer where—
(a) a customer transfers to another supplier under a valid contract; or
(b) a supplier’s responsibility for the supply of electricity or gas to the customer has otherwise terminated.
(2) This regulation does not apply where responsibility for the supply of electricity or gas to a customer transfers from one supplier to another supplier without a valid contract.
(3) Where this regulation applies in circumstances where a customer transfers to another supplier under a valid contract, the old supplier must within 6 weeks of the supplier no longer having responsibility for the supply of electricity or gas, issue the customer’s final bill.
(4) Where this regulation applies in circumstances where a supplier’s responsibility for the supply of electricity or gas to the customer has otherwise terminated, that supplier must issue the customer’s final bill within 6 weeks of the later of the date on which—
(a) the supplier no longer has responsibility for the supply of electricity or gas; or
(b) the supplier is notified of no longer having responsibility for the supply of electricity or gas”.

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Source: https://www.legislation.gov.uk/uksi/2020/116/regulation/6 (the official version)
Page: https://openlegislation.uk/electricity-and-gas-standards-of-performance-suppliers-amendment-regulations-2020/regulation-6
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.