{
  "url": "https://openlegislation.uk/electricity-standards-of-performance-regulations-2015/regulation-22",
  "json_url": "https://openlegislation.uk/electricity-standards-of-performance-regulations-2015/regulation-22.json",
  "legislation": "uksi/2015/699",
  "legislation_title": "The Electricity (Standards of Performance) Regulations 2015",
  "legislation_url": "https://openlegislation.uk/electricity-standards-of-performance-regulations-2015",
  "path": "regulation/22",
  "kind": "regulation",
  "number": "22",
  "heading": "Notice of rights",
  "text": "(1) In respect of the rights prescribed for the benefit of customers under regulations 5, 6, 7, 8, 9, 10, 11, 12, 13 and 17 to 21, an electricity distributor must prepare and from time to time revise a statement describing those rights and the effect of section 39A(5) of the Act in a form that is standardised with that of other electricity distributors and has a content that the electricity distributor could reasonably expect would be within the understanding of customers to which the statement relates and must—\n(a) give a copy of the statement, and of any revision of the statement, to the Authority and to the consumer advocacy bodies, before it sends it to the electricity suppliers referred to in sub-paragraph (b);\n(b) at least once in any period of 12 months dispatch to each electricity supplier that supplies electricity to premises that are directly connected to the electricity distributor’s distribution system for onward transmission to the electricity supplier’s customers a copy of the statement (in the form current at the time that it is provided);\n(c) make a copy of the statement (in its current form) available on its website and for inspection by any person at any premises of or occupied by the electricity distributor open to the public in the normal course of the electricity distributor’s business during the normal opening hours of the premises; and\n(d) dispatch a copy of the statement (in its current form) to any person who requests it.\n(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\n(3) A relevant operator may prepare a separate statement for domestic and non-domestic customers.\n(4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\n(5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .",
  "extent": "E+W+S",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Reg. 22(2) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Reg. 22(4) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))"
    },
    {
      "type": "F",
      "label": "F3",
      "text": "Reg. 22(5) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))"
    },
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 22 in force at 1.4.2015, see reg. 1(1)"
    },
    {
      "type": "footnote",
      "label": "f1",
      "text": "Section 39A was inserted by section 54(2) of the Utilities Act 2000 (c.27)."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2015/699/regulation/22",
    "retrieved_at": "2026-10-28T23:42:34.848703+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}