# The Electricity (Standards of Performance) Regulations 2015, Regulation 7: Supply restoration: severe weather conditions

Extent: E+W+S

(1) This paragraph applies to a relevant electricity distributor where the supply to a customer’s premises is interrupted as a result of a failure of, fault in or damage to that distributor’s distribution system resulting from category 1 severe weather conditions (except where regulation 11 applies).
(2) This paragraph applies to a relevant electricity distributor where the supply to a customer’s premises is interrupted as a result of a failure of, fault in or damage to that distributor’s distribution system resulting from category 2 severe weather conditions (except where regulation 11 applies).
(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(4) Where paragraph (1) applies, that distributor must, except in each of the circumstances described in regulation 9, pay the prescribed sum to the customer—
(a) where the supply is not restored to the customer’s premises within the relevant period; and
(b) in respect of each succeeding period of 6 hours upon the expiry of which the supply is not restored,
up to the prescribed cap per customer.
(5) Where paragraph (2) applies, that distributor must, except in each of the circumstances described in regulation 9, pay the prescribed sum to the customer—
(a) where the supply is not restored to the customer’s premises within the relevant period; and
(b) in respect of each succeeding period of 6 hours upon the expiry of which the supply is not restored,
up to the prescribed cap per customer.
(6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

---
Source: https://www.legislation.gov.uk/uksi/2015/699/regulation/7 (the official version)
Page: https://openlegislation.uk/electricity-standards-of-performance-regulations-2015/regulation-7
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.

