# The Electronic Communications (Universal Service) Order 2003, Paragraph 1

Extent: E+W+S+N.I.

(1) At least one designated universal service provider shall meet all reasonable requests by end-users for connection at a fixed location to the public electronic communications network and for access to publicly available telephone services over that communications network.
(2) The connection referred to in sub-paragraph (1) shall be capable of allowing end-users to make and receive local, national and international telephone calls ....
(3) Access to a publicly available telephone service in accordance with sub-paragraph (1) shall continue to be provided in the event of non-payment of bills for the use of that service, unless the provider of the service has first taken adequate measures regarding interruption to, or disconnection of the service.

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Source: https://www.legislation.gov.uk/uksi/2003/1904/schedule/paragraph/1 (the official version)
Page: https://openlegislation.uk/electronic-communications-universal-service-order-2003/schedule/paragraph-1
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.