{
  "url": "https://openlegislation.uk/electronic-communications-universal-service-order-2003/schedule/paragraph-6",
  "json_url": "https://openlegislation.uk/electronic-communications-universal-service-order-2003/schedule/paragraph-6.json",
  "legislation": "uksi/2003/1904",
  "legislation_title": "The Electronic Communications (Universal Service) Order 2003",
  "legislation_url": "https://openlegislation.uk/electronic-communications-universal-service-order-2003",
  "path": "schedule/paragraph/6",
  "kind": "paragraph",
  "number": "6",
  "heading": null,
  "text": "(1) Special measures shall be taken to ensure access to and affordability of publicly available telephone services for end-users with a disability equivalent to those enjoyed by other end-users.\n(2) The measures to be taken for the purposes of sub-paragraph (1) shall include:\n(a) provision of access to the directory information facilities provided for the purposes of paragraph 3 in a form appropriate to meet the needs of end-users with a disability who are unable to use a telephone directory in a form in which it is generally available to other end-users;\n(b) provision of priority fault repair services to end-users with a disability as is necessary to ensure access to publicly available telephone services by such end-users;\n(c) provision of, and the provision of access to, relay services for end-users with a disability where required to ensure access to publicly available telephone services by such end-users;\n(d) methods of billing and methods of accepting payment for publicly available telephone services in an appropriate format for subscribers with a disability, including provision for such subscribers to nominate a third party to handle their billing issues; and\n(e) accessibility and functionality of the public pay telephones to be provided for the purposes of paragraph 4 for use by end-users with a disability, including the adequate provision of textphone facilities.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2003/1904/schedule/paragraph/6",
    "retrieved_at": "2026-10-29T06:14:37.082341+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}