# The Energy Information Regulations 2011, Paragraph 17: Compensation

Extent: E+W+S+NI

(1) The market surveillance authority must compensate a person for loss suffered as the result of the service of the stop notice or the refusal of a completion certificate if a person has suffered loss as a result of the notice or refusal and—
(a) a stop notice is subsequently withdrawn or amended by the market surveillance authority because the decision to serve it was unreasonable or any step specified in the notice was unreasonable;
(b) a person successfully appeals against the stop notice and the First-tier Tribunal finds that the service of the notice was unreasonable; or
(c) a person successfully appeals against the refusal of a completion certificate and the Tribunal finds that the refusal was unreasonable.
(2) A person may appeal against a decision not to award compensation or the amount of compensation on the grounds that—
(a) the market surveillance authority’s decision was unreasonable;
(b) the amount offered was based on incorrect facts;
(c) the decision was wrong for any other reason.

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Source: https://www.legislation.gov.uk/uksi/2011/1524/schedule/4/paragraph/17 (the official version)
Page: https://openlegislation.uk/energy-information-regulations-2011/schedule-4/paragraph-17
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.