# The Energy Supply Company Administration Rules 2013, Article 163: Electronic delivery by energy administrators


(1) Where an energy administrator gives, sends or delivers a notice or other document to any person by electronic means, the notice or document must contain or be accompanied by a statement that the recipient may request a hard copy of the notice or document and specifying a telephone number, e-mail address and postal address which may be used to request a hard copy.
(2) Where a hard copy of the notice or other document is requested, it must be sent within 5 business days of receipt of the request by the energy administrator.
(3) An energy administrator must not require a person making a request under paragraph (2) to pay a fee for the supply of the document.

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Source: https://www.legislation.gov.uk/uksi/2013/1046/article/163 (the official version)
Page: https://openlegislation.uk/energy-supply-company-administration-rules-2013/article-163
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.