{
  "url": "https://openlegislation.uk/equality-act-2010/schedule-2/paragraph-3",
  "json_url": "https://openlegislation.uk/equality-act-2010/schedule-2/paragraph-3.json",
  "legislation": "ukpga/2010/15",
  "legislation_title": "Equality Act 2010",
  "legislation_url": "https://openlegislation.uk/equality-act-2010",
  "path": "schedule/2/paragraph/3",
  "kind": "paragraph",
  "number": "3",
  "heading": null,
  "text": "(1) This paragraph applies where A is concerned with the provision of a service which involves transporting people by land, air or water.\n(2) It is never reasonable for A to have to take a step which would—\n(a) involve the alteration or removal of a physical feature of a vehicle used in providing the service;\n(b) affect whether vehicles are provided;\n(c) affect what vehicles are provided;\n(d) affect what happens in the vehicle while someone is travelling in it.\n(3) But, for the purpose of complying with the first or third requirement, A may not rely on sub-paragraph (2)(b), (c) or (d) if the vehicle concerned is—\n(a) a hire-vehicle designed and constructed for the carriage of passengers, comprising more than 8 seats in addition to the driver's seat and having a maximum mass not exceeding 5 tonnes,\n(b) a hire-vehicle designed and constructed for the carriage of goods and having a maximum mass not exceeding 3.5 tonnes,\n(c) a vehicle licensed under section 48 of the Local Government (Miscellaneous Provisions) Act 1976 or section 7 of the Private Hire Vehicles (London) Act 1998 (or under a provision of a local Act corresponding to either of those provisions),\n(d) a private hire car (within the meaning of section 23 of the Civic Government (Scotland) Act 1982),\n(e) a public service vehicle (within the meaning given by section 1 of the Public Passenger Vehicles Act 1981),\n(f) a vehicle built or adapted to carry passengers on a railway or tramway (within the meaning, in each case, of the Transport and Works Act 1992),\n(g) a taxi,\n(h) a vehicle deployed to transport the driver and passengers of a vehicle that has broken down or is involved in an accident, or\n(i) a vehicle deployed on a system using a mode of guided transport (within the meaning of the Transport and Works Act 1992).\n(4) In so far as the second requirement requires A to adopt a reasonable alternative method of providing the service to disabled persons, A may not, for the purpose of complying with the requirement, rely on sub-paragraph (2)(b), (c) or (d) if the vehicle is within sub-paragraph (3)(h).\n(5) A may not, for the purpose of complying with the first, second or third requirement rely on sub-paragraph (2) of this paragraph if A provides the service by way of a hire-vehicle built to carry no more than 8 passengers.\n(6) For the purposes of sub-paragraph (5) in its application to the second requirement, a part of a vehicle is to be regarded as a physical feature if it requires alteration in order to facilitate the provision of—\n(a) hand controls to enable a disabled person to operate braking and accelerator systems in the vehicle, or\n(b) facilities for the stowage of a wheelchair.\n(7) For the purposes of sub-paragraph (6)(a), fixed seating and in-built electrical systems are not physical features; and for the purposes of sub-paragraph (6)(b), fixed seating is not a physical feature.\n(8) In the case of a vehicle within sub-paragraph (3), a relevant device is not an auxiliary aid for the purposes of the third requirement.\n(9) A relevant device is a device or structure, or equipment, the installation, operation or maintenance of which would necessitate making a permanent alteration to, or which would have a permanent effect on, the internal or external fabric of the vehicle.\n(10) Regulations may amend this paragraph so as to provide for sub-paragraph (2) not to apply, or to apply only so far as is prescribed, in relation to vehicles of a prescribed description.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Sch. 2 para. 3 wholly in force at 1.9.2012; para. 3 not in force at Royal assent see s. 216; para. 3 in force at 1.10.2010 for certain purposes by S.I. 2010/2317, art. 2(3); para. 3 in force so far as not already in force at 1.9.2012 by S.I. 2012/2184, art. 2(a)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukpga/2010/15/schedule/2/paragraph/3",
    "retrieved_at": "2026-10-31T10:33:11.189587+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}