Article 3 Treatment of initial applications

Without prejudice to Article 8 of this Decision, as soon as the application is registered, an acknowledgement of receipt shall be sent to the applicant, unless the answer can be sent by return post.

The acknowledgement of receipt and the answer shall be sent in writing, where appropriate, by electronic means.

The applicant shall be informed of the response to his/her application by the Head of Unit concerned.

Any answer which is even partly negative shall inform the applicant of his/her right to submit, within 15 working days from receipt of the answer, a confirmatory application to the Agency to reconsider its position.

Failure by the Agency to reply within the prescribed time limit shall entitle the applicant to make a confirmatory application.