Division 41
United Kingdom
In the event that a complaint cannot be resolved by CBP, the complaint may be directed, in writing, to the Chief Privacy Officer, Department of Homeland Security, Washington, DC 20528, who will review the situation and endeavour to resolve the complaintf1.
Annotations
Footnotes
- f1
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The DHS Chief Privacy Officer is independent of any directorate within the Department of Homeland Security. She is statutorily obligated to ensure that personal information is used in a manner that complies with relevant laws (see footnote 13). The determinations of the Chief Privacy Officer shall be binding on the Department and may not be overturned on political grounds.
Notes on Annex
Footnotes
- f1
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For the purposes of these Undertakings, the terms ‘passenger’ and ‘passengers’ shall include crew members.