Division 33 Information to guests

The campsite shall provide information to the guests on its environmental policy, including safety and fire safety aspects, the actions taken and the EU eco-label. Information shall be actively given to the guests at the reception, together with a questionnaire covering their views about the environmental aspects of the campsite. Notices inviting guests to support the environmental objectives shall be visible to the guests, especially in the common areas and the rental accommodation.

Assessment and verification: The applicant shall provide a declaration of compliance with this criterion, together with copies of the information and notices provided for the guests, and indicate its procedures for distributing and collecting the questionnaire, and for taking the replies into account.