Division 4

The data collected should concern only old-age pensions involving a claimant resident in another Member State and should show the following:

1. (a)

   the reaction time of the investigating institution in the Member State of residence (that is the time taken by the investigating institution to inform the competent institution that a claim for a pension has been made to the latter institution). For the purposes of this Decision ‘investigating institution’ shall mean the organisation in the claimant's Member State of residence responsible for completing form E 202 whilst ‘competent institution’ means the organisation in the Member State which receives the completed E 202 and is responsible for processing the claim accordingly;

2. (b)

   the time taken by the competent institution to process the claim (that is the time taken for the competent institution to issue a final decision);

3. (c)

   the total processing time taken by the two Member States involved (that is the length of time the claimant had to wait for the final decision to be issued counting from the date at which the claim was first submitted to the investigating institution).