# Commission Implementing Decision of 1 July 2011 amending the SIRENE Manual (notified under document C(2011) 4574) (Only the Bulgarian, Czech, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish texts are authentic) (2011/406/EU), Division 1.4.1: Knowledge

Extent: E+W+S+N.I.

SIRENE bureau staff shall have the linguistic skills covering as wide a range of languages as possible and on-duty staff shall able to communicate with all SIRENE bureaux.
They shall have the necessary knowledge on:
national and European legal aspects,
their national law enforcement agencies, and
national and European judiciary and immigration administration systems.
They need to have the authority to deal independently with any incoming case.
In case of special requests or (legal) expert advice, they should have the possibility to call upon the assistance of their superiors and/or experts.
Operators on duty outside office hours shall have the same competence, knowledge and authority and have the possibility to refer to experts available on-call.
Legal expertise to cover both normal and exceptional cases is required. Depending on the cases, this expertise can be provided by any personnel with the necessary legal background or experts from the judicial authorities.
The responsible national recruiting authorities shall take all the above skills and knowledge into consideration when recruiting new staff and, shall consequently, organise in-service training courses or sessions both at national and European level.
A high level of experience of staff leads to a workforce able to function on their own initiative and thereby able to handle cases efficiently. A low turnover of personnel is therefore propitious, which requires the unambiguous support of management to enable this devolved responsibility.

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Source: https://www.legislation.gov.uk/eudn/2011/406/annex/division/1/division/1.4/division/1.4.1 (the official version)
Page: https://openlegislation.uk/eu-decision-2011-406/annex/division-1/division-1.4/division-1.4.1
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.