# Directive 2006/126/EC of the European Parliament and of the Council of 20 December 2006 on driving licences (Recast) (Text with EEA relevance), Division 1.6: Quality of service:

Extent: E+W+S+N.I.

establish and communicate what the candidate can expect during the test,
communicate clearly, choosing content, style and language to suit the audience and context and deal with enquiries from candidates,
provide clear feedback about the test result,
treat candidates with respect and indiscriminately.

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Source: https://www.legislation.gov.uk/eudr/2006/126/annex/IV/division/1/division/1.6 (the official version)
Page: https://openlegislation.uk/eu-directive-2006-126/annex-IV/division-1/division-1.6
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.