{
  "url": "https://openlegislation.uk/eu-directive-2009-110/article-13",
  "json_url": "https://openlegislation.uk/eu-directive-2009-110/article-13.json",
  "legislation": "eudr/2009/110",
  "legislation_title": "Directive 2009/110/EC of the European Parliament and of the Council of 16 September 2009 on the taking up, pursuit and prudential supervision of the business of electronic money institutions amending Directives 2005/60/EC and 2006/48/EC and repealing Directive 2000/46/EC (Text with EEA relevance)",
  "legislation_url": "https://openlegislation.uk/eu-directive-2009-110",
  "path": "article/13",
  "kind": "article",
  "number": "13",
  "heading": "Out-of-court complaint and redress procedures for the settlement of disputes",
  "text": "Without prejudice to this Directive, Chapter 5 of Title IV of Directive 2007/64/EC shall apply mutatis mutandis to electronic money issuers in respect of their duties arising from this Title.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eudr/2009/110/article/13",
    "retrieved_at": "2026-11-01T15:22:07.138877+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}