{
  "url": "https://openlegislation.uk/eu-directive-2012-27/article-12",
  "json_url": "https://openlegislation.uk/eu-directive-2012-27/article-12.json",
  "legislation": "eudr/2012/27",
  "legislation_title": "Directive 2012/27/EU of the European Parliament and of the Council of 25 October 2012 on energy efficiency, amending Directives 2009/125/EC and 2010/30/EU and repealing Directives 2004/8/EC and 2006/32/EC (Text with EEA relevance)",
  "legislation_url": "https://openlegislation.uk/eu-directive-2012-27",
  "path": "article/12",
  "kind": "article",
  "number": "12",
  "heading": "Consumer information and empowering programme",
  "text": "1. Member States shall take appropriate measures to promote and facilitate an efficient use of energy by small energy customers, including domestic customers. These measures may be part of a national strategy.\n2. For the purposes of paragraph 1, these measures shall include one or more of the elements listed under point (a) or (b):\n(a) a range of instruments and policies to promote behavioural change which may include:\n(i) fiscal incentives;\n(ii) access to finance, grants or subsidies;\n(iii) information provision;\n(iv) exemplary projects;\n(v) workplace activities;\n(b) ways and means to engage consumers and consumer organisations during the possible roll-out of smart meters through communication of:\n(i) cost-effective and easy-to-achieve changes in energy use;\n(ii) information on energy efficiency measures.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eudr/2012/27/article/12",
    "retrieved_at": "2026-11-01T15:21:56.755310+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}