# Directive 2012/27/EU of the European Parliament and of the Council of 25 October 2012 on energy efficiency, amending Directives 2009/125/EC and 2010/30/EU and repealing Directives 2004/8/EC and 2006/32/EC (Text with EEA relevance), Article 12: Consumer information and empowering programme

Extent: E+W+S+N.I.

1. Member States shall take appropriate measures to promote and facilitate an efficient use of energy by small energy customers, including domestic customers. These measures may be part of a national strategy.
2. For the purposes of paragraph 1, these measures shall include one or more of the elements listed under point (a) or (b):
(a) a range of instruments and policies to promote behavioural change which may include:
(i) fiscal incentives;
(ii) access to finance, grants or subsidies;
(iii) information provision;
(iv) exemplary projects;
(v) workplace activities;
(b) ways and means to engage consumers and consumer organisations during the possible roll-out of smart meters through communication of:
(i) cost-effective and easy-to-achieve changes in energy use;
(ii) information on energy efficiency measures.

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Source: https://www.legislation.gov.uk/eudr/2012/27/article/12 (the official version)
Page: https://openlegislation.uk/eu-directive-2012-27/article-12
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.