# Directive 2014/17/EU of the European Parliament and of the Council of 4 February 2014 on credit agreements for consumers relating to residential immovable property and amending Directives 2008/48/EC and 2013/36/EU and Regulation (EU) No 1093/2010 (Text with EEA relevance), Division 1: The minimum knowledge and competence requirements for creditors’, credit intermediaries’ and appointed representatives’ staff referred to in Article 9 and for persons involved in the management of credit intermediaries or appointed representatives referred to in point (c) of Article 29(2) and Article 31(2) need to include at least:

Extent: E+W+S+N.I.

(a) appropriate knowledge of credit products within the scope of Article 3 and the ancillary services typically offered with them;
(b) appropriate knowledge of the laws related to the credit agreements for consumers, in particular consumer protection;
(c) appropriate knowledge and understanding of the immovable property purchasing process;
(d) appropriate knowledge of security valuation;
(e) appropriate knowledge of organisation and functioning of land registers;
(f) appropriate knowledge of the market in the relevant Member State;
(g) appropriate knowledge of business ethics standards;
(h) appropriate knowledge of the consumer’s creditworthiness assessment process or where applicable, competence in assessing consumers’ creditworthiness;
(i) appropriate level of financial and economic competency.

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Source: https://www.legislation.gov.uk/eudr/2014/17/annex/III/division/1 (the official version)
Page: https://openlegislation.uk/eu-directive-2014-17/annex-III/division-1
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.