{
  "url": "https://openlegislation.uk/eu-directive-2016-97/annex-I",
  "json_url": "https://openlegislation.uk/eu-directive-2016-97/annex-I.json",
  "legislation": "eudr/2016/97",
  "legislation_title": "Directive (EU) 2016/97 of the European Parliament and of the Council of 20 January 2016 on insurance distribution (recast) (Text with EEA relevance)",
  "legislation_url": "https://openlegislation.uk/eu-directive-2016-97",
  "path": "annex/I",
  "kind": "annex",
  "number": "I",
  "heading": "MINIMUM PROFESSIONAL KNOWLEDGE AND COMPETENCE REQUIREMENTS",
  "text": "I Non-life risks classified under classes 1 to 18 in Part A of Annex I to Directive 2009/138/EC:\n(a) minimum necessary knowledge of terms and conditions of policies offered, including ancillary risks if covered by such policies;\n(b) minimum necessary knowledge of applicable laws governing the distribution of insurance products, such as consumer protection law, relevant tax law and relevant social and labour law;\n(c) minimum necessary knowledge of claims handling;\n(d) minimum necessary knowledge of complaints handling;\n(e) minimum necessary knowledge of assessing customer needs;\n(f) minimum necessary knowledge of the insurance market;\n(g) minimum necessary knowledge of business ethics standards; and\n(h) minimum necessary financial competency.\nII Insurance-based investment products:\n(a) minimum necessary knowledge of insurance-based investment products, including terms and conditions and net premiums and, where applicable, guaranteed and non-guaranteed benefits;\n(b) minimum necessary knowledge of advantages and disadvantages of different investment options for policyholders;\n(c) minimum necessary knowledge of financial risks borne by policyholders;\n(d) minimum necessary knowledge of policies covering life risks and other savings products;\n(e) minimum necessary knowledge of organisation and benefits guaranteed by the pension system;\n(f) minimum necessary knowledge of applicable laws governing the distribution of insurance products, such as consumer protection law and relevant tax law;\n(g) minimum necessary knowledge of the insurance market and of the saving products market;\n(h) minimum necessary knowledge of complaints handling;\n(i) minimum necessary knowledge of assessing customer needs;\n(j) conflicts of interest management;\n(k) minimum necessary knowledge of business ethics standards; and\n(l) minimum necessary financial competency.\nIII Life risks classified in Annex II to Directive 2009/138/EC:\n(a) minimum necessary knowledge of policies including terms, conditions, the guaranteed benefits and, where applicable, ancillary risks;\n(b) minimum necessary knowledge of organisation and benefits guaranteed by the pension system of the relevant Member State;\n(c) knowledge of applicable insurance contract law, consumer protection law, data protection law, anti-money laundering law and, where applicable, relevant tax law and relevant social and labour law;\n(d) minimum necessary knowledge of the insurance and other relevant financial services markets;\n(e) minimum necessary knowledge of complaints handling;\n(f) minimum necessary knowledge of assessing consumer needs;\n(g) conflicts of interest management;\n(h) minimum necessary knowledge of business ethics standards; and\n(i) minimum necessary financial competency.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eudr/2016/97/annex/I",
    "retrieved_at": "2026-11-01T15:21:35.950752+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}