{
  "url": "https://openlegislation.uk/eu-directive-2018-1972/annex-X/division-1/division-2",
  "json_url": "https://openlegislation.uk/eu-directive-2018-1972/annex-X/division-1/division-2.json",
  "legislation": "eudr/2018/1972",
  "legislation_title": "Directive (EU) 2018/1972 of the European Parliament and of the Council of 11 December 2018 establishing the European Electronic Communications Code (Recast) (Text with EEA relevance)",
  "legislation_url": "https://openlegislation.uk/eu-directive-2018-1972",
  "path": "annex/X/division/1/division/2",
  "kind": "division",
  "number": null,
  "heading": null,
  "text": "For providers of interpersonal communications services who exert control over at least some elements of the network or have a service level agreement to that effect with undertakings providing access to the network\nPARAMETER(Note 2)\nDEFINITION\nMEASUREMENT METHOD\nCall set up time\nETSI EG 202 057\nETSI EG 202 057\nBill correctness complaints\nETSI EG 202 057\nETSI EG 202 057\nVoice connection quality\nETSI EG 202 057\nETSI EG 202 057\nDropped call ratio\nETSI EG 202 057\nETSI EG 202 057\nUnsuccessful call ratio\n(Note 2)\nETSI EG 202 057\nETSI EG 202 057\nFailure probability\nCall signalling delays",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eudr/2018/1972/annex/X/division/1/division/2",
    "retrieved_at": "2026-11-01T15:21:29.382055+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}