Division 1.2 The following key information shall be prominently displayed to final customers in their bills and billing information, distinctly separate from other parts of the bill and billing information:
United Kingdom
- (a)
electricity consumption for the billing period;
- (b)
the name and contact details of the supplier, including a consumer support hotline and email address;
- (c)
the tariff name;
- (d)
the end date of the contract, if applicable;
- (e)
the information on the availability and benefits of switching;
- (f)
the final customer's switching code or unique identification code for the final customer's supply point;
- (g)
information on final customers' rights as regards out-of-court dispute settlement, including the contact details of the entity responsible pursuant to Article 26;
- (h)
the single point of contact referred to in Article 25;
- (i)
a link or reference to where comparison tools referred to in Article 14 can be found.