{
  "url": "https://openlegislation.uk/eu-directive-2020-12/annex-I/division-V/division-4",
  "json_url": "https://openlegislation.uk/eu-directive-2020-12/annex-I/division-V/division-4.json",
  "legislation": "eudr/2020/12",
  "legislation_title": "Commission Delegated Directive (EU) 2020/12 of 2 August 2019 supplementing Directive (EU) 2017/2397 of the European Parliament and of the Council as regards the standards for competences and corresponding knowledge and skills, for the practical examinations, for the approval of simulators and for medical fitness (Text with EEA relevance)",
  "legislation_url": "https://openlegislation.uk/eu-directive-2020-12",
  "path": "annex/I/division/V/division/4",
  "kind": "division",
  "number": "4",
  "heading": null,
  "text": "The expert shall be able to meet the relevant requirements of Regulation (EU) No 1177/2010\nThe expert shall be able to:\nCOLUMN 1 COMPETENCE\nCOLUMN 2 KNOWLEDGE AND SKILLS\n1.\nprovide assistance to passengers concerning passenger rights.\n1.. Knowledge of rules for inland waterway transport established by Regulation (EU) No 1177/2010, in particular as regards the non-discrimination between passengers with regard to transport conditions offered by carriers, the rights of passengers in cases of cancellation or delay, the minimum information to be provided to passengers, the handling of complaints and the general rules on enforcement.\n2.. Ability to inform passengers on the applicable passenger rights.\n3.. Ability to implement applicable procedures to provide access and professional assistance.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eudr/2020/12/annex/I/division/V/division/4",
    "retrieved_at": "2026-11-01T15:21:24.083960+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}