{
  "url": "https://openlegislation.uk/eu-regulation-2007-1371/article-21",
  "json_url": "https://openlegislation.uk/eu-regulation-2007-1371/article-21.json",
  "legislation": "eur/2007/1371",
  "legislation_title": "Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers’ rights and obligations",
  "legislation_url": "https://openlegislation.uk/eu-regulation-2007-1371",
  "path": "article/21",
  "kind": "article",
  "number": "21",
  "heading": "Accessibility",
  "text": "1. Railway undertakings and station managers shall, through compliance with the NTSN for persons with reduced mobility, ensure that the station, platforms, rolling stock and other facilities are accessible to disabled persons and persons with reduced mobility.\n2. In the absence of accompanying staff on board a train or of staff at a station, railway undertakings and station managers shall make all reasonable efforts to enable disabled persons or persons with reduced mobility to have access to travel by rail.\n3. In this Article “the NTSN for persons with reduced mobility” means the NTSN published for that purpose by the Secretary of State pursuant to regulation 3(B) of the Railways (Interoperability) Regulations 2011.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Word in Art. 21(1) substituted (31.12.2020) by The Rail Passengers' Rights and Obligations (Amendment) (EU Exit) Regulations 2018 (S.I. 2018/1165), regs. 1(2), 13(a) (as substituted by S.I. 2020/318, regs. 1(2)(b), 3(4)); 2020 c. 1, Sch. 5 para. 1(1)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Art. 21(3) inserted by The Rail Passengers' Rights and Obligations (Amendment) (EU Exit) Regulations 2018 (S.I. 2018/1165), regs. 1(2), 13(b) (as substituted by S.I. 2020/318, regs. 1(2)(b), 3(4)); 2020 c. 1, Sch. 5 para. 1(1)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eur/2007/1371/article/21",
    "retrieved_at": "2026-11-01T14:52:35.234143+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}