{
  "url": "https://openlegislation.uk/eu-regulation-2009-810/article-39",
  "json_url": "https://openlegislation.uk/eu-regulation-2009-810/article-39.json",
  "legislation": "eur/2009/810",
  "legislation_title": "Regulation (EC) No 810/2009 of the European Parliament and of the Council of 13 July 2009 establishing a Community Code on Visas (Visa Code)",
  "legislation_url": "https://openlegislation.uk/eu-regulation-2009-810",
  "path": "article/39",
  "kind": "article",
  "number": "39",
  "heading": "Conduct of staff",
  "text": "1. Member States’ consulates shall ensure that applicants are received courteously.\n2. Consular and central authorities' staff shall, in the performance of their duties, fully respect human dignity. Any measures taken shall be proportionate to the objectives pursued by such measures.\n3. While performing their tasks, consular and central authorities' staff shall not discriminate against persons on grounds of sex, racial or ethnic origin, religion or belief, disability, age or sexual orientation.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Substituted by Regulation (EU) 2019/1155 of the European Parliament and of the Council of 20 June 2019 amending Regulation (EC) No 810/2009 establishing a Community Code on Visas (Visa Code)."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eur/2009/810/article/39",
    "retrieved_at": "2026-11-01T14:51:17.278854+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}