{
  "url": "https://openlegislation.uk/eu-regulation-2010-1177/article-23",
  "json_url": "https://openlegislation.uk/eu-regulation-2010-1177/article-23.json",
  "legislation": "eur/2010/1177",
  "legislation_title": "Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway and amending Regulation (EC) No 2006/2004 (Text with EEA relevance)",
  "legislation_url": "https://openlegislation.uk/eu-regulation-2010-1177",
  "path": "article/23",
  "kind": "article",
  "number": "23",
  "heading": "Information on passenger rights",
  "text": "1. Carriers, terminal operators and, when applicable, port authorities, shall, within their respective areas of competence, ensure that information on the rights of passengers under this Regulation is publicly available on board ships, in ports, if possible, and in port terminals. The information shall be provided as far as possible in accessible formats and in the same languages as those in which information is generally made available to all passengers. When that information is provided particular attention shall be paid to the needs of disabled persons and persons with reduced mobility.\n2. In order to comply with the information requirement referred to in paragraph 1, carriers, terminal operators and, when applicable, port authorities, may use a summary of the provisions of this Regulation prepared by the body designated under regulation 8 of the Merchant Shipping (Passengers' Rights) Regulations 2013 and made available to them.\n3. Carriers, terminal operators and, when applicable, port authorities shall inform passengers in an appropriate manner on board ships, in ports, if possible, and in port terminals, of the contact details of the enforcement body designated under regulation 8 of the Merchant Shipping (Passengers' Rights) Regulations 2013.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Words in Art. 23(2) substituted (31.12.2020) by The Merchant Shipping (Passengers' Rights) (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/649), regs. 1, 7(11)(a); 2020 c. 1, Sch. 5 para. 1(1)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Words in Art. 23(3) substituted (31.12.2020) by The Merchant Shipping (Passengers' Rights) (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/649), regs. 1, 7(11)(b); 2020 c. 1, Sch. 5 para. 1(1)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eur/2010/1177/article/23",
    "retrieved_at": "2026-11-01T14:50:26.339058+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}