{
  "url": "https://openlegislation.uk/eu-regulation-2011-1178/annex-V/appendix-1",
  "json_url": "https://openlegislation.uk/eu-regulation-2011-1178/annex-V/appendix-1.json",
  "legislation": "eur/2011/1178",
  "legislation_title": "Commission Regulation (EU) No 1178/2011 of 3 November 2011 laying down technical requirements and administrative procedures related to civil aviation aircrew pursuant to Regulation (EC) No 216/2008 of the European Parliament and of the Council (Text with EEA relevance)",
  "legislation_url": "https://openlegislation.uk/eu-regulation-2011-1178",
  "path": "annex/V/appendix/1",
  "kind": "appendix",
  "number": "1 to Part-CC",
  "heading": null,
  "text": "Initial training course and examination\nTRAINING PROGRAMME\nThe training programme of the initial training course shall include at least the following:\n1.\nGeneral theoretical knowledge of aviation and aviation regulations covering all elements relevant to the duties and responsibilities required from cabin crew:\n1.1.\naviation terminology, theory of flight, passenger distribution, areas of operation, meteorology and effects of aircraft surface contamination;\n1.2.\naviation regulations relevant to cabin crew and the role of the CAA;\n1.3.\nduties and responsibilities of cabin crew during operations and the need to respond promptly and effectively to emergency situations;\n1.4.\ncontinuing competence and fitness to operate as a cabin crew member, including as regards flight and duty time limitations and rest requirements;\n1.5.\nthe importance of ensuring that relevant documents and manuals are kept up-to-date, with amendments provided by the operator as applicable;\n1.6.\nthe importance of cabin crew performing their duties in accordance with the operations manual of the operator;\n1.7.\nthe importance of the cabin crew’s pre-flight briefing and the provision of necessary safety information with regards to their specific duties; and\n1.8.\nthe importance of identifying when cabin crew members have the authority and responsibility to initiate an evacuation and other emergency procedures.\n2.\nCommunication:\nDuring training, emphasis shall be placed on the importance of effective communication between cabin crew and flight crew, including communication techniques, common language and terminology.\n3.\nIntroductory course on human factors (HF) in aviation and crew resource management (CRM)\nThis course shall be conducted by at least one cabin crew CRM instructor. The training elements shall be covered in depth and shall include at least the following:\n3.1. General: human factors in aviation, general instructions on CRM principles and objectives, human performance and limitations;\n3.2. Relevant to the individual cabin crew member : personality awareness, human error and reliability, attitudes and behaviours, self-assessment; stress and stress management; fatigue and vigilance; assertiveness; situation awareness, information acquisition and processing.\n4.\nPassenger handling and cabin surveillance:\n4.1.\nthe importance of correct seat allocation with reference to aeroplane mass and balance, special categories of passengers and the necessity of seating able-bodied passengers adjacent to unsupervised exits;\n4.2.\nrules covering the safe stowage of cabin baggage and cabin service items and the risk of it becoming a hazard to occupants of the passenger compartment or otherwise obstruction or damaging emergency equipment or exits;\n4.3.\nadvice on the recognition and management of passengers who are, or become, intoxicated with alcohol or are under the influence of drugs or are aggressive;\n4.4.\nprecautions to be taken when live animals are carried in the passenger compartment;\n4.5.\nduties to be undertaken in the event of turbulence, including securing the passenger compartment; and\n4.6.\nmethods used to motivate passengers and the crowd control necessary to expedite an emergency evacuation.\n5.\nAero-medical aspects and first-aid:\n5.1.\ngeneral instruction on aero-medical aspects and survival;\n5.2.\nthe physiological effects of flying with particular emphasis on hypoxia, oxygen requirements, Eustachian tubal function and barotraumas;\n5.3.\nbasic first-aid, including care of:\n(a)air sickness;\n(b)gastro-intestinal disturbances;\n(c)hyperventilation;\n(d)burns;\n(e)wounds;\n(f)the unconscious; and\n(g)fractures and soft tissue injuries;\n5.4.\nin-flight medical emergencies and associated first-aid covering at least:\n(a)asthma;\n(b)stress and allergic reactions;\n(c)shock;\n(d)diabetes;\n(e)choking;\n(f)epilepsy;\n(g)childbirth;\n(h)stroke; and\n(i)heart attack;\n5.5.\nthe use of appropriate equipment including first-aid oxygen, first-aid kits and emergency medical kits and their contents;\n5.6.\npractical cardio-pulmonary resuscitation training by each cabin crew member using a specifically designed dummy and taking account of the characteristics of an aircraft environment; and\n5.7.\ntravel health and hygiene, including:\n(a)hygiene on board;\n(b)risk of contact with infectious diseases and means to reduce such risks;\n(c)handling of clinical waste;\n(d)aircraft disinsection;\n(e)handling of death on board; and\n(f)alertness management, physiological effects of fatigue, sleep physiology, circadian rhythm and time zone changes.\n6.\nDangerous goods in accordance with the applicable ICAO Technical Instructions .\n7.\nGeneral security aspects in aviation, including awareness of the provisions laid down in Regulation (EC) No 300/2008.\n8.\nFire and smoke training:\n8.1.\nemphasis on the responsibility of cabin crew to deal promptly with emergencies involving fire and smoke and, in particular, emphasis on the importance of identifying the actual source of the fire;\n8.2.\nthe importance of informing the flight crew immediately, as well as the specific actions necessary for coordination and assistance, when fire or smoke is discovered;\n8.3.\nthe necessity for frequent checking of potential fire-risk areas including toilets, and the associated smoke detectors;\n8.4.\nthe classification of fires and the appropriate type of extinguishing agents and procedures for particular fire situations;\n8.5.\nthe techniques of application of extinguishing agents, the consequences of misapplication, and of use in a confined space including practical training in fire-fighting and in the donning and use of smoke protection equipment used in aviation; and\n8.6.\nthe general procedures of ground-based emergency services at aerodromes.\n9.\nSurvival training:\n9.1.\nprinciples of survival in hostile environments (e.g. polar, desert, jungle, sea); and\n9.2.\nwater survival training which shall include the actual donning and use of personal flotation equipment in water and the use of slide-rafts or similar equipment, as well as actual practice in water.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Inserted by Commission Regulation (EU) No 290/2012 of 30 March 2012 amending Regulation (EU) No 1178/2011 laying down technical requirements and administrative procedures related to civil aviation aircrew pursuant to Regulation (EC) No 216/2008 of the European Parliament and of the Council."
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Word in Annex 5 Appendix point 1.2 substituted (31.12.2020) by The Aviation Safety (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/645), regs. 1, 319(4) (with Sch. 3) (as amended by S.I. 2019/1098, regs. 1(3), 12); 2020 c. 1, Sch. 5 para. 1(1)"
    }
  ],
  "outstanding_effects": [
    {
      "type": "words omitted",
      "affecting": "uksi/2026/230",
      "affecting_title": "The Aviation Security (Amendment, Revocation and Consequential Provision) Regulations 2026"
    }
  ],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eur/2011/1178/annex/V/appendix/1",
    "retrieved_at": "2026-11-01T14:49:46.231029+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}