# Commission Regulation (EU) No 600/2012 of 21 June 2012 on the verification of greenhouse gas emission reports and tonne-kilometre reports and the accreditation of verifiers pursuant to Directive 2003/87/EC of the European Parliament and of the Council (Text with EEA relevance), Article 61: Complaints

Extent: E+W+S+N.I.

Where the national accreditation body has received a complaint concerning the verifier from the competent authority, the operator or aircraft operator, or other interested parties, the national accreditation body shall, within a reasonable time:
(a) decide on the validity of the complaint;
(b) ensure that the verifier concerned is given the opportunity to submit its observations;
(c) take appropriate actions to address the complaint;
(d) record the complaint and action taken; and
(e) respond to the complainant.

---
Source: https://www.legislation.gov.uk/eur/2012/600/article/61 (the official version)
Page: https://openlegislation.uk/eu-regulation-2012-600/article-61
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.