{
  "url": "https://openlegislation.uk/eu-regulation-2013-524",
  "json_url": "https://openlegislation.uk/eu-regulation-2013-524.json",
  "id": "eur/2013/524",
  "title": "Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR) (revoked)",
  "short_title": "Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes",
  "long_title": "Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR)",
  "citation": "EU Regulation No 524/2013",
  "type": "eur",
  "year": "2013",
  "number": "524",
  "version": "current",
  "date": "2013-05-21",
  "revised": false,
  "valid_from": null,
  "extent": "E+W+S+N.I.",
  "unapplied_effects": 0,
  "provisions": [
    {
      "path": "introduction",
      "kind": "introduction",
      "number": null,
      "heading": "Introductory text",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/introduction",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "chapter/I",
      "kind": "chapter",
      "number": "I",
      "heading": "GENERAL PROVISIONS",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": null
    },
    {
      "path": "article/1",
      "kind": "article",
      "number": "1",
      "heading": "Subject matter",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-1",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/I"
    },
    {
      "path": "article/2",
      "kind": "article",
      "number": "2",
      "heading": "Scope",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-2",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/I"
    },
    {
      "path": "article/3",
      "kind": "article",
      "number": "3",
      "heading": "Relationship with other Union legal acts",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-3",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/I"
    },
    {
      "path": "article/4",
      "kind": "article",
      "number": "4",
      "heading": "Definitions",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-4",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/I"
    },
    {
      "path": "chapter/II",
      "kind": "chapter",
      "number": "II",
      "heading": "ODR PLATFORM",
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      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": null
    },
    {
      "path": "article/5",
      "kind": "article",
      "number": "5",
      "heading": "Establishment of the ODR platform",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-5",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/6",
      "kind": "article",
      "number": "6",
      "heading": "Testing of the ODR platform",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-6",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/7",
      "kind": "article",
      "number": "7",
      "heading": "Network of ODR contact points",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-7",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/8",
      "kind": "article",
      "number": "8",
      "heading": "Submission of a complaint",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-8",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/9",
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      "number": "9",
      "heading": "Processing and transmission of a complaint",
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      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/10",
      "kind": "article",
      "number": "10",
      "heading": "Resolution of the dispute",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-10",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/11",
      "kind": "article",
      "number": "11",
      "heading": "Database",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-11",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/12",
      "kind": "article",
      "number": "12",
      "heading": "Processing of personal data",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-12",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/13",
      "kind": "article",
      "number": "13",
      "heading": "Data confidentiality and security",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-13",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/14",
      "kind": "article",
      "number": "14",
      "heading": "Consumer information",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-14",
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      "status": "repealed",
      "parent": "chapter/II"
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    {
      "path": "article/15",
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      "heading": "Role of the competent authorities",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-15",
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      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "chapter/III",
      "kind": "chapter",
      "number": "III",
      "heading": "FINAL PROVISIONS",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": null
    },
    {
      "path": "article/16",
      "kind": "article",
      "number": "16",
      "heading": "Committee procedure",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-16",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III"
    },
    {
      "path": "article/17",
      "kind": "article",
      "number": "17",
      "heading": "Exercise of the delegation",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-17",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III"
    },
    {
      "path": "article/18",
      "kind": "article",
      "number": "18",
      "heading": "Penalties",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-18",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III"
    },
    {
      "path": "article/19",
      "kind": "article",
      "number": "19",
      "heading": "Amendment to Regulation (EC) No 2006/2004",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-19",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III"
    },
    {
      "path": "article/20",
      "kind": "article",
      "number": "20",
      "heading": "Amendment to Directive 2009/22/EC",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-20",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III"
    },
    {
      "path": "article/21",
      "kind": "article",
      "number": "21",
      "heading": "Reports",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-21",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III"
    },
    {
      "path": "article/22",
      "kind": "article",
      "number": "22",
      "heading": "Entry into force",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/article-22",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III"
    },
    {
      "path": "signature",
      "kind": "signature",
      "number": null,
      "heading": "Signature",
      "url": "https://openlegislation.uk/eu-regulation-2013-524/signature",
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      "status": null,
      "parent": null
    },
    {
      "path": "annex",
      "kind": "annex",
      "number": null,
      "heading": "Information to be provided when submitting a complaint",
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      "status": "repealed",
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      "status": "repealed",
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