Article 10 Limit to service obligations

The service obligations of the Commission and the Member States laid down in Articles 8 and 9 do not apply under the following duly justified circumstances:

1. (a)

   the Central Register or a national register is unavailable due to hardware or telecommunication failures;

2. (b)

   network problems occurs which are not under the direct control of the Commission or the Member State concerned;

3. (c)

   force majeure;

4. (d)

   scheduled maintenance notified at least forty-eight hours before the planned start of the maintenance period.