Division 1.3 Level of service 3
United Kingdom
- (a)
Detailed common standard and special fare query (all scheduled modes):
- (i)
Passenger classes (classes of user such as adult, child, student, veteran, impaired access and qualifying conditions and classes of travel such as 1st, 2nd.)
- (ii)
Common fare products (access rights such as zone/point-to-point including daily and weekly tickets/single/return, eligibility of access, basic usage conditions such as validity period/operator/time of travel/interchanging, standard point to point fares prices for different point to point pairs including daily and weekly fares/zonal fare prices/flat fare prices)
- (iii)
Special Fare Products: offers with additional special conditions such as promotional fares, group fares, season passes, aggregated products combining different products and add on products such as parking and travel, minimum stay
- (iv)
Basic commercial conditions such as refunding/replacing/exchanging/transferring and basic booking conditions such as purchase windows, validity periods, routing restrictions zonal sequence fares, minimum stay.
- (i)
- (b)
Information service (all modes):
- (i)
How to pay tolls (incl. retail channels, fulfilment methods, payment methods)
- (ii)
How to book car sharing, taxis, cycle hire etc. (incl. retail channels, fulfilment methods, payment methods)
- (iii)
Where how to pay for car parking, public charging stations for electric vehicles and refuelling points for CNG/LNG, hydrogen, petrol and diesel powered vehicles (incl. retail channels, fulfilment methods, payment methods)
- (i)
- (c)
Trip plans:
- (i)
Detailed cycle network attributes (surface quality, side-by-side cycling, shared surface, on/off road, scenic route, ‘walk only’, turn or access restrictions (e.g. against flow of traffic)
- (ii)
Parameters needed to calculate an environmental factor such as carbon per vehicle type or passenger mile or per distance walked
- (iii)
Parameters such as fuel consumption needed to calculate cost
- (i)
- (d)
Trip plan computation:
Estimated travel times by day type and time-band by transport mode/combination of transport modes