{
  "url": "https://openlegislation.uk/eu-regulation-2018-1724",
  "json_url": "https://openlegislation.uk/eu-regulation-2018-1724.json",
  "id": "eur/2018/1724",
  "title": "Regulation (EU) 2018/1724 of the European Parliament and of the Council of 2 October 2018 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012 (Text with EEA relevance)",
  "short_title": "Regulation (EU) 2018/1724 establishing a single digital gateway to provide access to information, to…",
  "long_title": "Regulation (EU) 2018/1724 of the European Parliament and of the Council of 2 October 2018 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012 (Text with EEA relevance)",
  "citation": "EU Regulation 2018/1724",
  "type": "eur",
  "year": "2018",
  "number": "1724",
  "version": "current",
  "date": "2018-10-02",
  "revised": false,
  "valid_from": null,
  "extent": "E+W+S+N.I.",
  "unapplied_effects": 0,
  "provisions": [
    {
      "path": "introduction",
      "kind": "introduction",
      "number": null,
      "heading": "Introductory text",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/introduction",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "chapter/I",
      "kind": "chapter",
      "number": "I",
      "heading": "GENERAL PROVISIONS",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "article/1",
      "kind": "article",
      "number": "1",
      "heading": "Subject matter",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-1",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/I"
    },
    {
      "path": "article/2",
      "kind": "article",
      "number": "2",
      "heading": "Establishment of the single digital gateway",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-2",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/I"
    },
    {
      "path": "article/3",
      "kind": "article",
      "number": "3",
      "heading": "Definitions",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-3",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/I"
    },
    {
      "path": "chapter/II",
      "kind": "chapter",
      "number": "II",
      "heading": "GATEWAY SERVICES",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "article/4",
      "kind": "article",
      "number": "4",
      "heading": "Access to information",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-4",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/5",
      "kind": "article",
      "number": "5",
      "heading": "Access to information not included in Annex I",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-5",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/6",
      "kind": "article",
      "number": "6",
      "heading": "Procedures to be offered fully online",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-6",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "chapter/II"
    },
    {
      "path": "article/7",
      "kind": "article",
      "number": "7",
      "heading": "Access to assistance and problem-solving services",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-7",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "article/8",
      "kind": "article",
      "number": "8",
      "heading": "Quality requirements related to web accessibility",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-8",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/II"
    },
    {
      "path": "chapter/III",
      "kind": "chapter",
      "number": "III",
      "heading": "QUALITY REQUIREMENTS",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "chapter/III/section/1",
      "kind": "section",
      "number": "1",
      "heading": "Quality requirements related to information on rights, obligations and rules, on procedures and on assistance and problem-solving services",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "chapter/III"
    },
    {
      "path": "article/9",
      "kind": "article",
      "number": "9",
      "heading": "Quality of information on rights, obligations and rules",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-9",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III/section/1"
    },
    {
      "path": "article/10",
      "kind": "article",
      "number": "10",
      "heading": "Quality of information on procedures",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-10",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III/section/1"
    },
    {
      "path": "article/11",
      "kind": "article",
      "number": "11",
      "heading": "Quality of information on assistance and problem-solving services",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-11",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III/section/1"
    },
    {
      "path": "article/12",
      "kind": "article",
      "number": "12",
      "heading": "Translation of information",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-12",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III/section/1"
    },
    {
      "path": "chapter/III/section/2",
      "kind": "section",
      "number": "2",
      "heading": "Requirements related to online procedures",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "chapter/III"
    },
    {
      "path": "article/13",
      "kind": "article",
      "number": "13",
      "heading": "Cross-border access to online procedures",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-13",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "chapter/III/section/2"
    },
    {
      "path": "article/14",
      "kind": "article",
      "number": "14",
      "heading": "Technical system for the cross-border automated exchange of evidence and application of the ‘once-only’ principle",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-14",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "chapter/III/section/2"
    },
    {
      "path": "article/15",
      "kind": "article",
      "number": "15",
      "heading": "Verification of evidence between Member States",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-15",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "chapter/III/section/2"
    },
    {
      "path": "chapter/III/section/3",
      "kind": "section",
      "number": "3",
      "heading": "Quality requirements related to assistance and problem-solving services",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "chapter/III"
    },
    {
      "path": "article/16",
      "kind": "article",
      "number": "16",
      "heading": "Quality requirements related to assistance and problem-solving services",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-16",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III/section/3"
    },
    {
      "path": "chapter/III/section/4",
      "kind": "section",
      "number": "4",
      "heading": "Quality monitoring",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "chapter/III"
    },
    {
      "path": "article/17",
      "kind": "article",
      "number": "17",
      "heading": "Quality monitoring",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-17",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/III/section/4"
    },
    {
      "path": "chapter/IV",
      "kind": "chapter",
      "number": "IV",
      "heading": "TECHNICAL SOLUTIONS",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "article/18",
      "kind": "article",
      "number": "18",
      "heading": "Common user interface",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-18",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/IV"
    },
    {
      "path": "article/19",
      "kind": "article",
      "number": "19",
      "heading": "Repository for links",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-19",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/IV"
    },
    {
      "path": "article/20",
      "kind": "article",
      "number": "20",
      "heading": "Common assistance service finder",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-20",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/IV"
    },
    {
      "path": "article/21",
      "kind": "article",
      "number": "21",
      "heading": "Responsibilities for the ICT applications supporting the gateway",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-21",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/IV"
    },
    {
      "path": "chapter/V",
      "kind": "chapter",
      "number": "V",
      "heading": "PROMOTION",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "article/22",
      "kind": "article",
      "number": "22",
      "heading": "Name, logo and quality label",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-22",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/V"
    },
    {
      "path": "article/23",
      "kind": "article",
      "number": "23",
      "heading": "Promotion",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-23",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/V"
    },
    {
      "path": "chapter/VI",
      "kind": "chapter",
      "number": "VI",
      "heading": "COLLECTION OF USER FEEDBACK AND STATISTICS",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "article/24",
      "kind": "article",
      "number": "24",
      "heading": "User statistics",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-24",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VI"
    },
    {
      "path": "article/25",
      "kind": "article",
      "number": "25",
      "heading": "User feedback on the services of the gateway",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-25",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VI"
    },
    {
      "path": "article/26",
      "kind": "article",
      "number": "26",
      "heading": "Reporting on the functioning of the internal market",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-26",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VI"
    },
    {
      "path": "article/27",
      "kind": "article",
      "number": "27",
      "heading": "Online summary overviews",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-27",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VI"
    },
    {
      "path": "chapter/VII",
      "kind": "chapter",
      "number": "VII",
      "heading": "GOVERNANCE OF THE GATEWAY",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "article/28",
      "kind": "article",
      "number": "28",
      "heading": "National coordinators",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-28",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VII"
    },
    {
      "path": "article/29",
      "kind": "article",
      "number": "29",
      "heading": "Coordination group",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-29",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VII"
    },
    {
      "path": "article/30",
      "kind": "article",
      "number": "30",
      "heading": "Tasks of the gateway coordination group",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-30",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VII"
    },
    {
      "path": "article/31",
      "kind": "article",
      "number": "31",
      "heading": "Annual work programme",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-31",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VII"
    },
    {
      "path": "chapter/VIII",
      "kind": "chapter",
      "number": "VIII",
      "heading": "FINAL PROVISIONS",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "article/32",
      "kind": "article",
      "number": "32",
      "heading": "Costs",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-32",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VIII"
    },
    {
      "path": "article/33",
      "kind": "article",
      "number": "33",
      "heading": "Protection of personal data",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-33",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VIII"
    },
    {
      "path": "article/34",
      "kind": "article",
      "number": "34",
      "heading": "Cooperation with other information and assistance networks",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-34",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VIII"
    },
    {
      "path": "article/35",
      "kind": "article",
      "number": "35",
      "heading": "Internal Market Information System",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-35",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VIII"
    },
    {
      "path": "article/36",
      "kind": "article",
      "number": "36",
      "heading": "Reporting and review",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-36",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VIII"
    },
    {
      "path": "article/37",
      "kind": "article",
      "number": "37",
      "heading": "Committee procedure",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-37",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VIII"
    },
    {
      "path": "article/38",
      "kind": "article",
      "number": "38",
      "heading": "Amendment to Regulation (EU) No 1024/2012",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-38",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "chapter/VIII"
    },
    {
      "path": "article/39",
      "kind": "article",
      "number": "39",
      "heading": "Entry into force",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/article-39",
      "extent": "E+W+S+N.I.",
      "status": "repealed",
      "parent": "chapter/VIII"
    },
    {
      "path": "signature",
      "kind": "signature",
      "number": null,
      "heading": "Signature",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/signature",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "annex/I",
      "kind": "annex",
      "number": "I",
      "heading": "List of areas of information relevant for citizens and business exercising their internal market rights referred to in point (a) of Article 2(2)",
      "url": null,
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "annex/I/division/1",
      "kind": "division",
      "number": null,
      "heading": null,
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/annex-I/division-1",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "annex/I"
    },
    {
      "path": "annex/I/division/2",
      "kind": "division",
      "number": null,
      "heading": null,
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/annex-I/division-2",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": "annex/I"
    },
    {
      "path": "annex/II",
      "kind": "annex",
      "number": "II",
      "heading": "Procedures referred to in Article 6(1)",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/annex-II",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    },
    {
      "path": "annex/III",
      "kind": "annex",
      "number": "III",
      "heading": "List of the assistance and problem-solving services referred to in point (c) of Article 2(2)",
      "url": "https://openlegislation.uk/eu-regulation-2018-1724/annex-III",
      "extent": "E+W+S+N.I.",
      "status": null,
      "parent": null
    }
  ],
  "outstanding_effects": [],
  "made_under": [],
  "changes_made_to": 0,
  "changes_made_to_url": "https://openlegislation.uk/eu-regulation-2018-1724/changes.json",
  "changes_made_by": 13,
  "changes_made_by_url": "https://openlegislation.uk/eu-regulation-2018-1724/changes/by-it.json",
  "instruments_made_under": 0,
  "instruments_made_under_url": "https://openlegislation.uk/eu-regulation-2018-1724/instruments.json",
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eur/2018/1724",
    "retrieved_at": "2026-11-01T14:43:49.592215+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}