# Commission Regulation (EU) 2018/1798 of 21 November 2018 implementing Regulation (EC) No 808/2004 of the European Parliament and of the Council concerning Community statistics on the information society for the reference year 2019 (Text with EEA relevance) (revoked), Division (d): E-business processes and organisational aspects

Extent: E+W+S+N.I.
Status: repealed

(i)for enterprises using computers:
use of an ERP (Enterprise Resource Planning) software package to share information among different functional areas;
use of any software application for managing information on customers (Customer Relationship Management — CRM software) that makes it possible to collect, store and make available to other business functions information about the enterprise's customers;
use of any software application for managing information on customers (Customer Relationship Management — CRM software) that enables information about customers to be analysed for marketing purposes.

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Source: https://www.legislation.gov.uk/eur/2018/1798/annex/I/division/A/division/2/division/d (the official version)
Page: https://openlegislation.uk/eu-regulation-2018-1798/annex-I/division-A/division-2/division-d
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.