# Commission Regulation (EU) 2018/1798 of 21 November 2018 implementing Regulation (EC) No 808/2004 of the European Parliament and of the Council concerning Community statistics on the information society for the reference year 2019 (Text with EEA relevance) (revoked), Division (f): Barriers to the use of ICT, the internet and other electronic networks, e-commerce and e-business processes

Extent: E+W+S+N.I.
Status: repealed

(i)for enterprises that received orders placed by customers in other Member States, via a website or apps, during the previous calendar year: information about the following difficulties when selling to other Member States:
high costs of delivering or returning products;
difficulties related to resolving complaints and disputes;
adapting product labelling for sales to other Member States;
lack of knowledge of foreign languages to communicate with customers in other Member States;
restrictions imposed by the enterprise's business partners on sales to certain Member States.

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Source: https://www.legislation.gov.uk/eur/2018/1798/annex/I/division/A/division/2/division/f (the official version)
Page: https://openlegislation.uk/eu-regulation-2018-1798/annex-I/division-A/division-2/division-f
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.

